Is there anything I can’t ship?

The courier companies we work with will not collect white goods or items of furniture which weight more than 70kg. They will not delivery flowers or plants, sofas, glass cabinets, matrices, animals (live or dead), or high value jewellery containing precious metals or stones.

Tables, chairs and other pieces of furniture that are not flat pack will be refused collection. Flat pack furniture must be correctly packed in a box with the addition of pallet wrap securing the contents and can be shipped providing the dimensions do not exceed the maximum outlined by the courier.

None of the courier companies will collect items in a sacks or bags. If you have items in sacks or bags please place these in a sealed boy using the correct packaging procedure.


The courier can refuse to collect the consignment in the following cases:

  • if consignments are not properly packaged
  • if consignments are bundled together
  • if the contents are perishable, infectious or rotting
  • fluid materials
  • consignments addressed to a P.O. Box
  • goods sensitive to temperature or goods that should be delivered refrigerated or heated.